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Frequently asked questions.
1. Can I provide my own fabric?
We generally use our curated selection of fabrics to keep things simple and ensure quality. If you have a specific fabric in mind, please contact us or your nearest Easydrape retailer. We’ll do our best to accommodate special requests.
2. Do you offer matching accessories like tie-backs or cushions?
Yes, many of our retailers can arrange matching tie-backs, cushion covers, or other accessories to coordinate with your curtains. Ask your retailer about available options and pricing.
3. How do I measure for curtains or Roman Blinds?
Your local Easydrape retailer can guide you through the measurement process. Alternatively, we can provide easy-to-follow measuring instructions. Getting accurate measurements ensures a perfect fit.
4. Where do you ship to?
We work with multiple retailers who can ship orders regionally and sometimes internationally, depending on location. Please check with your local retailer or contact us directly for shipping availability and costs.
5. What if I’m not satisfied with the final product?
Customer satisfaction is our priority. If you have any concerns about your order, please reach out to your retailer in the first instance. We will work together to resolve any issues promptly—whether it’s a measurement adjustment, a fabric concern, or an installation question.
6. What payment methods do you accept?
Payment methods vary by retailer. Most accept major credit cards, bank transfers, and sometimes financing options. For further details, we recommend speaking directly with your local retailer.
7. How do I care for my new curtains or blinds?
Proper care depends on the fabric and style. Many of our curtains are easy to maintain with gentle vacuuming or spot-cleaning. For Roman Blinds, light dusting or vacuuming keeps them looking fresh. Consult the fabric care instructions provided with your order or ask your retailer for specific cleaning recommendations.
8. Do you have a showroom I can visit?
Showroom availability varies by location. Contact your nearest Easydrape retailer to find out if they have a showroom where you can view fabric samples, curtain styles, and more before placing your order.
9. How long will my curtains take to be made?
We typically operate on an approximate 4–5 week lead time. However, exact times can vary based on factors like fabric choice and retailer workload. Please check with your nearest Easydrape retailer for a more precise estimate.
10. Will you install them for me too?
All of our Easydrape retailers offer an installation service for an additional fee. We recommend confirming costs and scheduling details directly with your local retailer.
11. Do you make Roman Blinds?
Yes. Upon request, we can manufacture Roman Blinds. Simply send us your measurements or speak to your retailer, and we will put together a price based on your specific requirements.
12. What if I want a more custom solution?
Easydrape is designed to be straightforward—we keep a limited selection of high-quality fabrics to make things easy for both our retailers and customers. If you need something more specialized, please contact us with your ideas or requirements. We’ll do our best to assist you in finding a suitable solution.